AI Personas
Conversation partners that react to what your employee says: their face shifts between six expressions as the conversation goes.
Conversational AI training
Rehearse the hard conversation before it happens.
Your team talks with AI personas that react like real customers. Every practice ends with a score per criterion and concrete advice.
No installation. Your team practices from the browser, in English or Spanish.
Sample practiceUpset customer — double charge
Marta
Customer · AI persona
SatisfiedOverall score
85Empathy92
Clarity78
Resolution84
Acknowledged the frustration before explaining the charge. Close with a concrete next step.
Sample practice: an upset customer, charged twice, talks with an employee who acknowledges her frustration and commits to a refund the same day. The evaluation scores it 85 out of 100.
Nobody learns to calm an upset customer by reading a manual. You learn by talking, getting it wrong and trying again. iAMentor is where getting it wrong costs nothing.
How it works
From scenario to score in four steps
The same loop every time, so progress is comparable across your whole team.
- 01
Design the scenario
Define the persona, the context and the criteria the conversation will be judged on.
- 02
Assign it
Send it to one person or a whole department, with an optional due date.
- 03
They practice
Your employee holds a real conversation with the AI persona, as many times as needed.
- 04
The AI evaluates
Every session returns a score per criterion, strengths, gaps and concrete suggestions.
Platform
Everything the training loop needs
Nothing more. Each piece exists because the loop above requires it.
Smart Evaluation
A 0–100 score per criterion, strengths, areas to improve and suggestions after every session.
Custom Scenarios
Persona, context and evaluation criteria shaped around your business.
Built-in scenario categories
- Customer service
- Sales
- Leadership
- Conflict resolution
- Safety
- Custom
Team Management
Organize people by department, assign practices to one person or a whole area, and follow their progress.
Events with a QR code
For workshops and open trainings: participants join by scanning a QR code, with no passwords, and you review their evaluations and export the results.
How the platform is built
- Score per session
- 0–100
- Scenario categories
- 6
- Permission levels
- 4
- Languages
- 2
Contact
Put your first scenario to work
Create an organization, invite your team and run the first evaluated session today.
Rather talk it through with a person? Message or call Luis.